Privacy & Cookie Policy

At BetGain Consulting ("we", "our", or "us"), we value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard information when you visit our website, in compliance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) (EU/EEA), the UK GDPR, the California Consumer Privacy Act (CCPA), and other relevant global privacy laws.

1. Who We Are

We are a U.S.-based business consulting agency providing information about our services to a global audience. Our website allows users to learn about our services and contact us via online forms.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact details – such as your name, email address, and phone number (submitted voluntarily through contact forms).
• Technical and browsing data – such as IP address, browser type, and website usage (collected automatically via cookies and analytics tools).
• Interaction data – such as inquiries and messages you submit to us.

We do not collect sensitive personal data or create user accounts.

3. Why We Process Your Data

We process your personal data for the following purposes:

• To respond to inquiries and business requests.
• To analyze and improve the performance and usability of our website.
• To understand how users interact with our content.

We only process data where we have a valid legal basis (such as your consent or our legitimate interest in improving services).

4. Legal Basis for Processing (EU/UK Users)

Under the GDPR and UK GDPR, we rely on the following legal bases:

• Consent – when you voluntarily provide your data through contact forms or accept non-essential cookies.
• Legitimate interests – for analytics and website improvements, unless you opt out.

5. How We Obtain and Manage Consent

• Consent is obtained through clear checkboxes in forms and via a cookie banner (where required by law).
• No pre-checked boxes are used.
• You may withdraw consent at any time by contacting us at privacy@betgain.ai or by adjusting your cookie preferences in your browser.

6. Your Rights

Depending on your location, you may have the following rights:

EU/UK (GDPR/UK GDPR)

• Right to access – obtain a copy of your personal data.
• Right to rectification – correct inaccurate data.
• Right to erasure – request deletion of your data.
• Right to object – stop certain processing activities.
• Right to data portability – request data in a machine-readable format.

California (CCPA/CPRA)

• Right to know what personal data we collect and how it is used.
• Right to delete personal data (with exceptions).
• Right to opt out of the sale or sharing of personal information (note: we do not sell personal data).
• Right to non-discrimination for exercising privacy rights.

Israel & other jurisdictions

We honor applicable local data protection rights to the extent required by law.

To exercise any rights, contact us at privacy@betgain.ai.

7. Data Sharing & Third Parties

We may share limited data with trusted third-party service providers:

• Google Analytics – website usage statistics.
• Calendly (if used) – appointment scheduling.

These providers act as processors under strict contractual obligations and may transfer data internationally under Standard Contractual Clauses (SCCs) or equivalent safeguards.

8. Data Security

We implement appropriate technical and organizational measures, including:

• SSL encryption for all data transmitted via our website.
• Restricted access to personal data.

9. Data Retention

We retain data only as long as necessary:

• Contact form submissions: until business inquiries are addressed.
• Analytics data: per Google Analytics' retention settings.

We do not build permanent personal profiles or retain unnecessary data.

10. International Data Transfers

As a U.S.-based company, personal data from EU/UK/Israel users may be transferred to the U.S. We ensure such transfers comply with GDPR/UK GDPR using SCCs or equivalent safeguards.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies.

a) What Are Cookies?

Cookies are small text files stored on your device to help websites function, analyze traffic, and enhance user experience.

b) Types of Cookies We Use

• Essential Cookies – Required for website operation (no consent needed).
• Analytics Cookies – Help us understand website usage (Google Analytics). In the EU/EEA/UK, these require your consent.

c) Consent in EU/EEA/UK

• Non-essential cookies (e.g., analytics) are set only after you provide explicit consent.
• You may withdraw consent anytime via browser settings or (where implemented) our cookie banner/consent tool.

d) Cookie Duration

• Session cookies – expire once you close your browser.
• Persistent cookies – remain until deleted or expired.

e) Third-Party Cookies

Our website may allow trusted providers such as Google Analytics to set cookies. These providers are responsible for their own privacy practices.

For more details: Google Analytics Cookie Policy.

f) Managing Cookies

You can manage or disable cookies in your browser:

Chrome |Firefox |Safari |Edge

12. Updates to This Policy

We may update this Privacy & Cookie Policy due to legal, technical, or business changes. Updates will be posted here with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Policy or wish to exercise your rights, contact us at: